Technology | Services | Consulting
sim-bio-sys
definition:
a relationship between people or organisations that depend on each other equally towards a common goal.
Who are we
Sim-bio-sys is an organisation that focuses on consulting and operational rationalization within the customer experience and contact centre solution industries. Our goal is to collaborate with its customers and partners to achieve their solution and operational goals on the journey towards designing and deploying exceptional customer experiences
What we do
We enhance interactions between People, Processes and Technologies deployed in the Customer Experience arena in a way that fosters synergy between all these components. This in turn leads to a symbiotic relationship between business partners, customers and the end consumer - your customer!
How we help your business
Sim-bio-sys enables businesses with Customer Experience Strategies, Account Management, Self Service Strategies and Operational Excellence within the customer contact space as well as with new and emerging technologies focused on Self Service and Customer Experience Management.
With proven frameworks and processes, Sim-bio-sys can help you from the ground up in refining your technology and the way it is used when your customer reaches out to your organisation.
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sim | simulacrum
In today's ever changing world, the advent of artificial intelligence is now real and alive. The Sim in Sim-Bio-Sys represents our open welcoming of artificially intelligent platforms working in conjunction with humans. We humanize the simulacrum to ensure coexistence in the artificial world.
bio | human
The human is a remarkable species, it has the ability to adapt to change and optimise its existence to the point of no limit. In the world of technology where humans are reliant on technology, we aim to have our customers become ambassadors of their technology leading to driving innovation and creativity.
sys | systems
Since the invention of the first computer, man has been on a relentless pursuit for excellence and breaking the boundaries. With quantum computing on the horizon and already processing massive amount of calculations never thought possible, its time we maximize this fast paced cycle of computing to gain real world efficiencies.